U-DRAIN™ OVERVIEW
U-drain™ is an engineered slotted trench drain that features a single slot opening that has revolutionized
the surface drainage industry with its minimal maintenance, sleek look and ability to be used in a wide range of applications.
The basic U-drain™ floor drain system consists of pre-sloped and/or neutral sections, an adapter plate/end cap and a sump pit. All U-drain™ components are bolt-together in order to provide user-friendly assembly and installation.
WHY U-DRAIN™ IS A BETTER FLOOR DRAIN.
U-drain™ is easy-to-install with its simple, bolt-together design. Its steel construction makes U-drain™ easy to place and maintain a straight drain line during installation. Cut down on your labor costs compared to alternative plastic floor drains that tend to warp or crack. U-drain™ is installed into a floor grid prior to the concrete being poured. It connects directly to the rebar grid. The slot drain can even be used as a center screed when pouring concrete. Once the concrete has been poured, the narrow slot opening is level with the floor, creating an aesthetically pleasing low-profile intake that is unique compared to other floor drain systems.
The slot intake of U-drain™ eliminates the need for traditional grates, dramatically minimizing maintenance. There are NO grates to get clogged, painfully clean and eventually replace. The single slot also minimizes area in which bacteria can be trapped which makes U-drain™ an excellent solution for applications that require food-grade cleanliness.
WHAT TYPE OF U-DRAIN™ DO I NEED?
U-drain™ floor drain systems are available in two models: Commercial and Residential. Both models are unique in design and intended drainage application.
Commercial U-drain™ features a sloped section design (1/2" of slope per 9'10" section). This sloped design effectively channels drainage to the sump pit over long distances with up to 150' drain runs possible (non-sloped sections are available to help lengthen longer drain runs). Commercial U-drain™ features a 1" slot opening and is designed to handle heavy traffic in applications such as heavy equipment shops, aircraft hangars, loading docks and more.
Residential U-drain™ is designed with non-sloped sections as it is intended for short drain runs (no more than 30' long). With a 1/2" slot opening, Residential U-drain™ is ADA compliant and is perfect for applications such as home garages, poolsides, theme parks and more.
Privacy Policy
Last Updated: March 16, 2026
U-drain (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, and disclose information when you visit https://u-drain.ca (the “Website”), interact with our services, or communicate with us.
Because we sell and communicate with customers globally, this policy applies to users in Canada, the United States, Europe, Australia, South America, and other international regions.
By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.
1. Privacy Officer
U-drain has appointed a Privacy Officer responsible for compliance with applicable privacy laws, including Canadian privacy legislation.
For privacy-related inquiries, contact:
Privacy Officer
U-drain
Email: info@u-drain.com
Website: https://u-drain.ca
2. Information We Collect
We collect information in several ways depending on how you interact with our website or services.
Personal Information You Provide
You may voluntarily provide personal information when you:
- Submit a contact form
- Request product or service information
- Request a quote
- Purchase products or services
- Subscribe to communications
- Communicate with us by email, phone, or messaging
Information may include:
- Name
- Email address
- Phone number
- Address or service location
- Company name
- Purchase or inquiry details
- Any other information you choose to provide
Automatically Collected Information
When you visit the Website, certain technical information may be collected automatically.
This may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referral source
- Geographic region
- Website interaction data
This information helps us understand how visitors use our website and allows us to improve our services.
3. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to improve website functionality and analyze visitor behavior.
Cookies may be used to:
- Maintain website functionality
- Understand visitor behavior
- Improve user experience
- Measure marketing effectiveness
- Support marketing automation systems
You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain website features.
4. Analytics and Tracking Tools
We may use third-party analytics and tracking technologies including:
- Google Analytics
- Advertising platforms (such as Google Ads or Meta advertising tools)
- Marketing platforms
These technologies may collect information about:
- website usage
- visitor interactions
- marketing campaign performance
Google’s privacy policy can be viewed here:
https://policies.google.com/privacy
Users may opt out of certain analytics tracking through available browser tools.
5. Marketing Communications and Automation
We may use marketing automation systems to manage communications with customers and website visitors.
This may include:
- sending email communications
- responding to inquiries
- providing product updates
- marketing or promotional messages
Where required by law (including Canada’s Anti-Spam Legislation – CASL and GDPR regulations), marketing communications will only be sent with your consent.
You may unsubscribe from marketing communications at any time by using the unsubscribe link in emails or contacting us directly.
6. Legal Basis for Processing (GDPR)
For users located in the European Economic Area (EEA), United Kingdom, or similar jurisdictions, we process personal data based on one or more of the following legal bases:
- Consent
- Performance of a contract
- Legitimate business interests
- Compliance with legal obligations
7. How We Use Your Information
We may use collected information to:
- Respond to inquiries
- Process orders or service requests
- Provide customer support
- Improve website functionality
- analyze website performance
- communicate with customers
- send marketing or informational updates (with consent where required)
- prevent fraud or abuse
- comply with legal obligations
8. Sharing and Disclosure of Information
We do not sell personal information.
We may share information with trusted third parties when necessary to operate our business, including:
- website hosting providers
- analytics providers
- payment processors
- marketing automation services
- logistics or service partners
These service providers are required to maintain appropriate safeguards for personal information.
We may also disclose information if required by law or legal process.
9. International Data Transfers
Because U-Drain serves customers globally, personal information may be processed or stored in multiple jurisdictions, including Canada and other countries where our service providers operate.
These jurisdictions may have different data protection laws than your country of residence.
Where required, we take reasonable steps to ensure appropriate safeguards are in place for international data transfers.
10. Data Retention
We retain personal information only for as long as necessary to:
- fulfill the purposes for which it was collected
- maintain customer relationships
- comply with legal or regulatory obligations
- resolve disputes and enforce agreements
When personal information is no longer required, it is securely deleted or anonymized where feasible.
11. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of data transmission or storage can be guaranteed to be completely secure.
12. Your Privacy Rights
Depending on your jurisdiction, you may have rights regarding your personal information.
These rights may include:
- requesting access to your personal information
- requesting correction of inaccurate information
- withdrawing consent for certain uses
- requesting deletion of personal information
- requesting restriction of processing
- requesting data portability (GDPR jurisdictions)
Requests may be submitted to our Privacy Officer using the contact information provided below.
13. Children's Privacy
This website is not intended for individuals under the age of 13.
We do not knowingly collect personal information from children.
14. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in business practices, legal requirements, or technology.
Updates will be posted on this page with a revised Last Updated date.
16. Contact Information
If you have questions about this Privacy Policy or how your personal information is handled, please contact:
Privacy Officer
U-drain
Website: https://u-drain.ca
Email: info@u-drain.com